It’s quarter after nine in the morning and you’re just getting into the morning groove when it happens. In the very moment that you become aware of how eerily quiet and still the room has become your manager is standing next to you with a look you’ve come to know all too well–wide eyes, knuckles white around the handle of his coffee mug, flushed skin–his voice is just slightly higher pitched than normal as he starts to speak. He conveys to you today’s first emergency.
Just like that, your day is shot.